FAQs

Simply sign up, select a membership and gain instant access to hundreds of vertical videos ready to be used online. Depending on your plan, you’ll either be charged monthly or yearly for your membership.

We upload new content every month and often release trending collections which will allow you to quickly jump on hot topics or aesthetics!

Yes! All of these videos are royalty-free!

This means they can be used for personal and commercial use. You do not need to pay an extra licensing fee to use to help grow your business.

Absolutely. As soon as you download the content direct from our website, you are free to edit these however you wish. Want to put a darker filter on? Go for it. Want to edit some videos together? Be our guest!

We shoot this content with text placement in mind so you are free to add text over the top of our footage without the background being too busy. We want you to get creative with our clips and recommend doing so to help best represent your brand.

Other businesses might select similar videos to use on their accounts - however, this is exactly why we recommend you editing & putting your own branding onto our videos as much as possible to help set yourself apart!

We have such a huge array of videos to choose from to help limit this possibility.

There are no download limits and no set amount of times you can use a video. Once signed up, you have unlimited downloads and unlimited possibilities!

You will receive higher quality footage than what you see on our website. This is to help with the loading of the site but once downloaded, we’ll let the quality speak for itself.

We do not offer refunds on our membership once members have accessed our galleries. Our content can be previewed on our Instagram where we post multiple times a day using only our content so that users can get a good feel for our videos. We also welcome and answer any queries customers may have about the content before deciding to sign up with our email address listed on our website.

As we recommend downloading content from your desktop, it’s important to transfer the videos correctly. If you use apple products, airdrop is the best way to do this. If you do not use apple products, dropping multiple videos at once into your Google Drive and accessing from your phone will keep the quality high.

NO! These videos are not to be resold for profit and are to be used for your own personal or commercial use to promote your business/brand.

You also cannot share your login details for multiple different users to access the membership.

Yes we do! Our programme is for our members only who receives the sign up link via email once subscribed. We make sure to check if you are an active member or not and often clear out affiliates that are not promoting their link to make room for more.

Every Monday! We release new content and add them to existing collections and occasionally create new collections based on whats trending and the time of year.

Yes! We are always willing to listen to your requests and treat them as content suggestions. Once we recognise a demand in a particular request, we will be sure to act on it!

It is so important to go into your Instagram settings to make this change!

1. On your phone, go to your profile page and click on the menu on the top right of your screen.

2. Scroll down and click into ‘Media quality’

3. Under the heading ‘Upload at highest quality’ make sure that the toggle is switched on.